To Our Valued Customers

These are challenging times. At Baltimore Life, we care deeply about the health, well-being and security of our policyholders, agents, employees and the communities in which we operate. We want to assure you that Baltimore Life is here, working to serve you, available to answer your questions and focused on keeping the promises that we have made to you and to your families, just as we have for 138 years.

We have taken steps to help stop the spread of the virus and care for those affected. While our workforce is working remotely, we remain open for business. If you need service or have questions related to your policy, we are here. In addition, many are using this time to organize their financial affairs and assess their insurance and financial needs. If you want help performing this financial needs assessment, our agents are available by phone and can help you remotely with this process. If you need our help for these or any other matters, please do not hesitate to contact your local agent directly or our Policyholder Relations team at (800) 628-5433.

As a reminder, Baltimore Life will never ask you for personal information or log-in credentials through email or text. To protect your financial security, please be careful when you receive suspicious or unexpected emails or texts requesting sensitive personal information.

Since our founding in 1882, our country has experienced pandemics, the Great Depression, recessions and two world wars. Through all of these challenges, our company has served the mutual interests of all of our stakeholders. Thank you for the confidence you have placed in us. I wish you and your family good health. Together we will make it through this difficult time.

David K. Ficca
President and CEO