Home Office

The way we see it at Baltimore Life, you're choosing us for rewarding career opportunities as much as we're choosing you. So, allow us to gain your confidence.

Baltimore Life was founded in 1882. With an emphasis on building and preserving high quality assets, the company has kept its commitments to policyholders throughout the years.

But just because we've been around for years doesn't mean we are standing still. We are always seeking innovative people.

Baltimore Life is proud to be an equal opportunity employer. And, as members of the Baltimore Life team, our employees enjoy a competitive salary and comprehensive benefits package.

We currently have the following position(s) open for employment at our home office location in Owings Mills, Maryland.

• Insurance Services Associate
• Network Administrator

Interested candidates should mail or fax resume, including salary requirements, to:

You may also submit your resume electronically by selecting the 'contact us' option above.

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Insurance Services Associate
We are currently seeking an enthusiastic self-starter to fill an Insurance Services Associate position in our Owings Mills, Maryland location. The qualified candidate will become proficient in all areas of Insurance Services, including Customer Service Process and ACD, New Business, Policy Production and Underwriting, Billing and Collections, and Claims. The incumbent will spend six months in each area, learning the basics before rotating to the next area until all four areas are covered. The process will begin in the area of greatest need at the time of hire.

Applicants should have BA or BS degree and at least one year of experience in a customer service environment. Excellent telephone and written communication skills and mathematical skills are required. Strong communication skills, positive customer orientation, and the ability to work both independently and in a team environment are required. Applicant must have the ability to learn required tasks and move on to the next functional area within a six-month time frame. Knowledge of Microsoft Office including Word, Excel and Outlook required. Incumbent must pass exams for LOMA I-IV insurance education courses by the end of the rotation period.

Network Administrator
A highly motivated individual is needed to fill our Network Administrator opening. The qualified candidate will administer the Windows Network environment, including Windows Active Directory, Windows 2003 Servers, and Exchange 2003-2007; assist in system implementation, configuration and tuning; upgrades; system performance and disaster recovery; and usage reporting.

Responsibilities will include:

• Creation/modification of user profiles and account management
• Administration and monitoring of network security procedures
• Resolving technical problems concerning the Windows and SQL Server platform, hardware and network problems
• Monitoring the integrity of the LAN and WAN processing environment with ISP
• Providing primary support for network backup and tape rotation
• Providing support and engineering services for Baltimore Life’s Windows network, including domain and application servers, network operating systems and back office products
• Providing primary applications technical support in installing, configuring and maintaining application software packages installed on or integrating with the corporate network
• Assisting users in resolving application software package problems with application software vendors
• Fulfilling administrative reporting requirements

Requirements include:

• A bachelor’s degree with an Information Technology major preferred. Equivalent knowledge and experience may be substituted for major.
• Microsoft Certified Professional (MCP) designation
• Microsoft Certified Systems Administrator (MCSA) designation and Security + Certification are preferred
• Minimum of 0-2 years experience with Microsoft’s Windows Server 2003 operating system as well as Microsoft Exchange Server and Outlook/Exchange client software
• In-depth knowledge of Microsoft Window Server 2003 Administration; Active Directory; MS Exchange 2003/2007 Administration; Microsoft SQL server 2005 Administration; Oracle Database Administration; Windows XP and Vista Workstation OS; IBM-compatible PC hardware; ODBC Relational database concepts and facilities, design, implementation and administration
• Knowledgeable in the use of Helpdesk tools; use of ODBC reporting tools; use of Microsoft office suite software; TCP/IP protocol and networking techniques with Windows and ability to debug an application or modify configuration to fix a system
• Ability to build and configure servers to include loading and configuring Microsoft Server
• Knowledge and use of Compaq Insight Manager Software
• Demonstrated strong interpersonal and communication skills, as well as strong attention to detail
• Ability to work collaboratively with others in a team environment
• Ability to be called into work to attend to production problems during the middle of the night, on weekends and/or at other non-business hours